MARYLAND LIVE CASINO FACES CHALLENGES
One of the largest betting houses in Maryland facing fierce competition and investing $200 million in a 17-story hotel and conference center in order to maintain its status of the most concentrated casino markets in the country.
General Manager of the Maryland Live casino online Casino Rob Norton is planning to open a spa-procedure center and 1.500 seat concert theater due to a growing customer demand. He is hoping that quests will try the new gambling establishment especially with that great service they have.
MGM National Harbor that is opening 35 miles away from Maryland Live becoming a serious threat and making the biggest competitor as expects to lure away majority of gamblers; as a result Maryland Live is expected to lose 16% of its profits in 2019 due to the opening of new betting establishment facility. Still there is a possibility of losing some visitors due to online gambling that is on the rise these days. Casinority nz online casino guide has a lot to offer to gamblers from all over the world. Moreover one can play without even leaving the home as there is no need to go and look for live casino if you have everything in your gadget.
APPROACH TO CLIENTELE
Maryland Live had great location and due to their strong marketing attracted loyal customer base that includes fastest growing Asian ethnic population. The staff is courting Asians and even had cultural training to be more suitable for Asian guests. Great example of this special attitude is department of International Player Department with a team that speaks Chinese, Vietnamese and Korean. Also Chinese New Year was celebrated in it.
The opening of a new betting house close by is causing a great concern and the authority of Maryland Live is hoping that the revenue that is coming from its gambling establishment and funds such community projects as buying computers and software for schools and libraries or financing cultural events and various programs for homeless people will make a difference and the facility will cater to a different market.
CASINO IN NUMBERS
MGM National Harbor is under the construction and we are talking not only about casino but the whole entertainment hub with 24-story hotel, spa, concert hall and restaurants with famous cooks. The casino itself will include 140 gambling tables and mote than 3 600 slot machines. St the same time Maryland Live with 10 million annual visitors has 200 gambling tables and 4 000 slot machines. This facility had been in business for 4 years and remains of the best entertainment facility in the state. According to Norton it is expected to host more visitors with the opening of a hotel with 310 guest rooms and 1 000 additional parking spaces. These new facilities will also create over 400 new permanent jobs. Norton also mentioned that competition will make them stronger and he is looking forward meeting new challenges.